5.4 Due Cases

Use this section to view due cases. A tile is used to display reports.

To view the Due Cases, follow these steps:

  1. Select Case Creation Date from the Date drop-down filter. Based on your selection, reports are displayed.
  2. Hover-over the tile to see the total cases.
  3. Right-click on the report aggregate measure to navigate to corresponding drill-down detailed report named Total Due Cases Drill Down.