5.1 Case Ageing
Use this section to view case aging over a period of time. A Pie graph is used to display reports.
To view Case Ageing details, follow these steps:
- Select Case Creation Date from the Date drop-down filter. Based on your selection, reports are displayed.
- Hove-rover the Bucket Name to view the Case Ageing Total Cases and Bucket Name details. Different color display represent different bucket names in form of days.