5 Case Management Reports

Use this section to view types of reports pertaining to Case Management using different graphs.

You can search Case Management Dashboard using the Case Creation Date Range filter.

On the top of the Dashboard, this displays - Total Cases, Total Open Cases, Reopened Cases, and Total Due Cases.

The following is the list of reports:

• Case Ageing
• Geography of Customers with Number of Cases
• Product to Case Relation over a Period of Time
• Scenario Efficiency - Count of Cases by Top 5
• TM Case- Product to Transaction Details
• TM Cases - Scenarios Not Generating Cases
• TM Cases- Scenarios Out of Bounds- Top 10
• TM Cases - Transaction & Products Top 5