3 Using FCCM Monitor Documentation

This section facilitate you perform the following tasks in using FCCM Monitor Documentation.

 FCCM Monitor Workflow

Table 3-1  FCCM Monitor Workflow

Workflow	Cloud Service	Activities
1	Subscription	Activating Subscription
2	User Authentication	Create users Add User to Group
3	Application Security	Application Security Administration helps Administrators classify users and the data that they are permitted to access.
4	Loading Data	Data that is present in the application layer is processed and loaded into the reporting layer.
5	Replication Utility	Replication Utility - a tool to ensure data consistency across multiple databases enabling efficient data replication and synchronization.
6	Getting Started	Explains the steps to log in to the FCCM Monitor cloud service and provides a brief overview of the users and their roles
7	Case Management Reports	To view Case Management reports.
8	Productivity Reports	To view Productivity Reports
9	SAR Reports	To view SAR Reports
10	KYC Reports	To view KYC Reports