6.4.2 Managing Customer Details

The Customer Details tab allows you to manage the Customer Pricing Details for new as well as existing customers.

Click New Deal to open the Deal Definition Mode screen.

You can add, view, modify, and delete the Customer Details from the Pricing screen.

Figure 6-7 Customer Details (Existing)

Figure 6-8 Customer Details (New)

To add the existing Customer details, follow these steps:

1. Click Go on the Pricing toolbar.
2. Enter the field values in the Pricing Details grid:

   Table 6-4 Customer Details Grid Fields and Descriptions

   Field	Description
   Customer	Specify the Customer Type by selecting the appropriate radio button. Customers can be New or Existing.
   Customer Name	Specify the Name of the Customer for whom the Pricing is being computed.
   Customer ID	This field displays the Unique System Generated Customer ID.
   Customer Type	Select the Customer Type from the drop-down list. Following are the two options: Institutional: If you select this field, then the Business Information and Financial Information grids are displayed. Individual: If you select this field, then the Customer Information grid is displayed.
   Account	Select the Account Type. The Account Type can be an Existing or a New account.
   Account Number	This is a search-enabled field used to select an Account for Re-Pricing.

3. Depending on the Customer Type selected, perform the following:
   • On selecting Institutional as the Customer type, the Business Information and Financial Information grid is displayed.

     Figure 6-9 Business and Financial Information

     
     

     

     
     
4. Enter the details in the Business Information grid.

   Table 6-5 Business Information Fields and Descriptions

   Field	Description
   Organization Name	Enter the Name of the Organization.
   Organization Address	Enter the Address of the Organization.
   Country of Incorporation	Select the Country where the Organization is registered.
   Date of Incorporation	Select the Date of Incorporation from the Calendar.
   Status of Listing	Select Yes or No. Yes: If the Organization is listed on the Stock Exchange. No: If the organization is unlisted.
   Number of Employees	Enter the Number of Employees in the Organization or use the slider, select a number.
   Industry	Select the Industry associated with the Organization, for example, Finance, Retail, Telecom, and so on from the drop-down list.
   Rating Source	Select the Source of Credit Rating for the Organization from the drop-down list, for example, CIBIL, CRISIL, Export Credit Agency, and so on.
   Obligor Rating	Select the Credit Rating for the Organization from the drop-down list.

5. Enter the details in the Financial Information grid.

   Table 6-6 Financial Information Fields and Descriptions

   Field	Description
   Information As On	Select the Date from the data lookup on which the information is based.
   Currency	Select the Currency for the Organization from the drop-down list.
   Turnover	Enter the Turnover of the Organization for whom Pricing is being considered. You can use them to select a number
   Earnings After Tax	Enter the Earnings Post Tax in this field.
   Debt Coverage Ratio	Enter the Long Term Debt value. Note: Long Term Debt value would include Company Bond issues or Long-Term Leases that have been capitalized on a firm's Balance Sheet. Loans and Financial Obligations lasting over one year are Long Term Debts.
   Interest Coverage Ratio	This field is visible only when the Customer Type selected is Institutional. Enter the Interest Coverage Ratio. Note: A Ratio used to determine how easily a company can pay interest on outstanding debt is known as Interest Coverage Ratio.
   Group Asset Size	This field is visible only when the Customer Type selected is Institutional. Enter the Asset Size for the Organization.
   Liquidity Cash	Value of Liquid assets held by the company

   On selecting Individual as the Customer type, the Customer Information grid is displayed.

6. Click Save.

   The ADD PRODUCT screen is displayed.

7. If the Customer is a new Retail Customer, the Customer Details Screen is displayed as follows:

   Figure 6-10 Retail Customer Details

   
   

   

   
   
8. Enter the following details in the Customer Information grid.

   Table 6-7 Customer Information Grid Fields and Descriptions

   Field	Description
   Information As On	Select the Date from the date lookup to indicate the date which is valid for the financial inputs.
   First Name	Enter the First Name of the Customer.
   Middle Name	Enter the Middle Name of the Customer.
   Last Name	Enter the Last Name of the Customer.
   Date of Birth	Enter the Date of Birth of the Customer from the Calendar lookup.
   Age (in years)	Enter the Age of the Customer in years.
   Gender	Select the Gender from the drop-down list.
   Marital Status	Select the Marital Status of the Customer.
   Nationality	Enter the Nationality of the Customer.
   Industry	Select the Industry where the Customer is employed from the drop-down list.
   Rating Source	Select the Credit Rating Source for the Customer.
   Credit Score	Enter the Credit Score of the Customer.
   Annual Income	Enter the Annual Income of the Customer.
   Currency	Select the Currency from the drop-down list.

9. Click Save to add the details and open the ADD PRODUCT Screen.