2.2 User Workflow

This section explains the workflow of the OFS CRR CS goAML STR application for the Analyst and Supervisor role.

When a report is created in the OFS CRR CS goAML STR application through the OFS TM Case Investigation application, the report details are auto-populated with information from the case, which triggered the action to generate the report. Users mapped to the role of Analyst can update a report that is in Open status and request the report’s details for approval. During the edit and review process, the report is available for view as a draft report. A Supervisor can approve, rework, or cancel the filing of reports after the Analyst requests for approval. Supervisors can also edit report details and approve reports directly if required.

If required, the Supervisor can send the reports for rework when the report is in Request for Approval status. The Analyst must then rework and re-submit the report for approval. This process continues until the report is approved or canceled.Authorized users can reopen the canceled reports. The report status then changes to Reopened.For the complete list of actions, the Analyst, Auditor, or Supervisor can perform on various report statuses, see

Table 2-1. For more information on user roles, see

Table 2-2.

Table 2-1 Action that can be performed in various statuses

Report Status Actions User Roles Status Changes To
Open Request for Approval Analyst Requested for Approval
Open Approve Supervisor Approved
Open Cancel Filing Analyst and Supervisor Canceled
Open Request for Approval Analyst Requested for Approval
Open Approve Supervisor Approved
Reopened Cancel Filing Analyst and Supervisor Canceled
Reopened Approve Supervisor Approved
Requested for Approval Rework Supervisor Rework
Requested for Approval Cancel Filing Supervisor Canceled
Requested for Approval Cancel Filing Supervisor Canceled
Approved Submit Supervisor Submitted
Rework Request for Approval Analyst Requested for Approval
Canceled Reopen Analyst and Supervisor Reopened

Table 2-2 User Statuses

Status Analyst Supervisor Auditor
Open View and Edit View and Edit View-only
Reopened View and Edit View and Edit View-only
Requested for Approval View-only View and Edit View-only
Approved View-only View-only View-only
Rework View and Edit View and Edit View-only
Submitted View-only View-only View-only
Canceled View-only View-only View-only