6.6.4 Phone

The Phone section provides the telephone details of the subject involved in the suspicious activity. This option allows you to add new Phone details of the subject. You can add new Phone details only after new Subject Details are added to the selected report. You can also modify and remove the existing Phone Numbers.

To add new subject phone details and modify or remove existing phone details, follow these steps:

1. Go to the Phone section.
2. Click Add. The Phone window displays.
3. Enter the required information in the Phone window.

   NOTE

   The type in the Phone window represents the mode of communication used to interact with the subject.

4. The following options are available for Type in the Phone window:
   • • Fax
     • Mobile
     • Work
     • Home
5. Click Save. The following message displays: Update Operation Successful.
6. Click OK. The phone details are saved.
7. Click Clear to clear the entries in the Phone window and click Close to close the Phone window.
8. Click the Validate button in the Phone section to validate the information present in the Phone section and check for any missing mandatory information.
   Validations:

   • Users can only enter numeric values in this field, and users cannot enter any letters or special characters.
   • If you select the phone number type and you have not provided the phone number, the application displays the following message: You have provided a Phone Number Type but no Phone Number. Please add a phone number or clear your selection of Phone Number Type.
   • The application performs the following validations while entering subject phone details:
     • You must not enter more than 16 characters in the phone number field.
     • You must not enter more than 6 characters in the extension field.
   To edit the subject phone details, follow these steps:

   1. Select the record you want to edit in the Phone section.
   2. Click Edit in the Phone grid. The Phone pop-up window displays.
   3. Modify the required information.
   4. Click Save. The following message displays: Update Operation Successful.
   5. Click OK. The subject’s phone details are saved.
   To delete the subject phone details, follow these steps:

   1. Select the record you want to remove in the Phone section.
   2. Click Delete in the Phone grid. The following message displays: Are you sure you want to delete this record.
   3. Click OK. The following message displays: Delete Operation Successful.
   4. Click OK. The Subject’s phone details are deleted.