5.10.1 Notification Email
A notification email is generated for Blocked and Released transactions and the template is as follows:
Subject: Notification-<id>-Issue Identified - New issue assigned to you
Hi TFSUPERVISOR,
This is to inform you that a Notification is generated for you in your inbox for
Notification ID: <id> Transaction Type: <Message Type>
Message Reference: <Message Reference> Status: <Blocked/Released>
User Comments: <User comments> Received On: 2017-07-25 12:03:19.0
Please access the below link to logon to Transaction Filtering System.
<Application URL>
Regards,
AdminA notification email is generated for nearing cut-off/nearing SLA to supervisor and the template is as
follows. Two different emails are sent for cut-off and SLA.
Subject: Notification-<id>-Issue Identified - New issue assigned to you
Hi TFSUPERVISOR/TFANALYST,
This is to inform you that a Notification is generated for you in your inbox for
Notification ID : <id>
Message Category: <Message Category> Transaction Type : <Message Type> Message Reference: <Message Reference> Batch Reference: <Batch Reference>
Transaction Reference: <Transaction Reference>
Status : <HOLD/ASSIGNED/ESCALATED/BLOCK RECOMMENDED/RELEASE RECOMMENDED >
User Comments: <User comments>
Received On : <2017-07-25 12:03:19.0>
Please access the below link to logon to Transaction Filtering System
<Application URL>
Regards,
Admin