5.10.2 Task Email

A task email is generated for Hold and Escalated transactions and the template is as follows:

Subject: Taskid-<id>-Issue Identified - New issue assigned to you

Hi TFSUPERVISOR/TFANALYST,
This is to inform you that a Notification is generated for you in your inbox for
Task ID: <id>
Transaction Type: <Message Type> Message Reference: <Message Reference> Status: <Hold/Escalated>
User Comments: <User comments> applicable to escalated only Received On: 2017-07-25 12:03:19.0
Please access the below link to logon to Transaction Filtering System.
<Application URL>
Regards, Admin

A task email is generated for nearing cut-off/nearing SLA to supervisor and the template is as follows.

Two different emails are sent for cut-off and SLA.

Subject: Taskid-<id>-Issue Identified - New issue assigned to you

Hi TFSUPERVISOR/TFANALYST,
This is to inform you that a Notification has been generated for you in your inbox for
Task ID : <id>
Message Category: <Message Category> Transaction Type : <Message Type> Message Reference: <Message Reference> Batch Reference: <Batch Reference>
Transaction Reference: <Transaction Reference>
Status : <Overdue Cut-off/ Overdue SLA> Note: not sure exact status name so use exact status which are used for cut-off overdue and SLA overdue.
User Comments: <User comments> applicable to escalated only Received On : 2017-07-25 12:03:19.0
Please access the below link to logon to Transaction Filtering System.
<Application URL> 
Regards,
Admin