3.3 Queue Management

Queue Management is a common dashboard where the following users can see queues related to CS and TF that are created by the Queue Administrator and the system (OOB):

• Reviewer
• Analyst
• Supervisor
• Senior Supervisor

Queue management page by assigning the required functional code to the user group. For more information on the list of functional codes configured for different user groups see the OFS Transaction Filtering Administration Guide.

You can view the Queue details in the following formats:

• List View
• Grid View

By default, queue details are displayed in the List View. For more information on Queue Administrator. See the OFS Sanctions Queue Management User Guide.