1. Using Application Security Attributes
  2. About Case Security Mappings
  3. Mapping Security Attributes

Mapping Security Attributes

You can map user groups to security attributes.

  1. In Application Security Attributes, navigate to the Case Security Mappings page.
  2. Select the User Group that you want to map with the Security Attributes (Jurisdiction, Business Domain, and Case Type) from the Select User Group drop-down list.
  3. Map one or more Jurisdictions to a User Group by moving the jurisdiction from the Available Jurisdictions list to the Selected Jurisdictions list. This allows users in this user group to access cases that belong to the mapped jurisdiction.
  4. Map one or more Business Domains to a User Group by moving the Business Domain from the Available Business Domains list to the Selected Business Domains list. This allows users in this user group to access cases that belong to the mapped Business Domain.
    1. Optional: Map one or more Case Types to a User Group by moving the Case Type from the Available Case Types list to the Selected Case Types list. This allows users in this user group to access cases that belong to the mapped Case Type.
    2. Optional: Map one or more Report Types to a User Group. For mapping, move the Report Type from the Available Report Types list to the Selected Report Types list. This allows users in this user group to access cases that belong to the mapped Report Type.