Freezing Payments Created Through a Payment Request

Procedure

To freeze the payments created through a payment request:

  1. Search for the payment request in the Payment Request screen.
  2. In the Search Results section, click the link in the Payment Request Information column corresponding to the payment request whose payments you want to freeze.
    The Payment Request screen appears.
    Note: Before freezing the payments, if required, you can edit the amount of a payment segment.
  3. Click the Freeze button in the Payment Request zone.

    The system behaves in the following manner:

    If you are... Then
    Freezing the payments created through a payment creation request The status of the payments which are in the Freezable status is changed to Frozen. In addition, the status of the payment request is changed to Processed.
    Freezing the payments created through a payment transfer request The status of the old payments which are in the Frozen status is changed to Canceled. The old payments which are in the Error status are deleted. The status of the new payments which are in the Freezable status is changed to Frozen. The status of the payment event is changed to Balanced if there are no new payments in the Error status. In addition, the status of the payment request is changed to Processed.
    Note:

    The Freeze button appears when:

    • The payment request is in the Distributed status.

    • The Approval Required option is not selected in the payment request type for the respective payment request.

    The system will not allow you to freeze the payments which are created through the payment request if the sum of payment segment amount is not equal to the payment amount for each payment.

Related Topics

For more information on... See...
How to search for a payment request Searching for a Payment Request
Payment Request screen Payment Request (Used for Viewing)
Payment Request zone Payment Request
How to edit the amount of a payment segment Editing the Payment Segment Amount