Viewing Error Message History of a File Request

The File Request Error Message History zone displays the error history details of the respective file request.

Procedure

To view the error message history of a file request:

  1. Search for the File Request screen.
  2. In the Search Results section, click on the link in the Error column corresponding to the File ID whose error details you want to view.
    The File Request Detail screen appears. It displays the selected Request ID with an error message in the Error Message column.
    Note: In the File Request search results section, you must select a value greater than zero in the Error column, for the results to appear on the File Request Detail screen.
  3. Click the Broadcast (The Broadcast Icon) icon to view the details of the Error Message in the Error Message History zone. This zone displays the selected Error Message along with the Error Log Date Time.

Related Topics

For more information on... See...
File Request Detail Search zone Search File Detail
Error Message History zone Error Message History
File Request Search zone Search File Request
How to view the details of a file request Viewing the Details of a File Request