This button is enabled under the following conditions:
- The document cm_POSPrint.js must be present on the web server and the variable defined in that document must be set to true. This is to indicate that point of sale (POS) printers are in use. Refer to the installation guide for more information about setting up receipt printers.
- The payment event must have at least one payment that is frozen AND no payments that are in Incomplete, Error or Freezable
Refer to How To Print Receipts And Endorsements for more information.