Viewing the Calculation Lines of All Legs of a Transaction
Procedure
To view the calculation lines of all legs of a transaction:
- Search for the account, whose bill details you want to view, in the Customer 360° View screen.
-
In the Search Results section, click
the View () icon corresponding to the account whose details you want to view.
The Account tab appears in the Customer 360° Information screen.
-
In the Open Bills zone, click the View () icon corresponding to the bill whose details you want to
view.
The Bill Information screen appears.
-
In theBill Segment Details zone,
click the Broadcast () icon corresponding to the bill segment whose details
you want to view.
The SQ Details, Bill Segment Calculation Lines, and Transaction Details zones appear.Note:
The SQ Details zone appears when the bill segment is generated for an SQI based billable charge.
The Transaction Details zone appears when the bill segment is generated for a billable charge which is created through the transaction aggregation process.
-
In the Transaction Details zone,
click the Broadcast () icon corresponding to the transaction whose calculation
lines you want to view.
The Transaction Leg Calculation Lines zone appears.
- View the calculation lines of all legs which are rated before billing in the Transaction Leg Calculation Lines zone.
Related Topics
For more information on... | See... |
---|---|
How to search for an account | Searching for an Account |
Customer 360° Information screen | Customer 360° Information |
Account tab | Customer 360° Information - Account |
Open Bills zone | Open Bills |
Bill Information screen | Bill Information |
Bill Segment Details zone | Bill Segment Details |
Transaction Details zone | Transaction Details |
Transaction Leg Calculation Lines zone | Transaction Leg Calculation Lines |