Editing a Bill Route Method - Contact Method Mapping Preference
Prerequisites
To edit a bill route method - contact method mapping preference, you should have:
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Values defined in the FIELD_CAT_FLG and FIELD_NAME_FLG lookup fields
Procedure
To edit a bill route method - contact method mapping preference:
- Search for a bill route method - contact method mapping preference in the Field Mapping screen.
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In the Search Results section, click
the Edit () icon in the Edit column corresponding to the a bill route method contact method
mapping preference whose details you want to edit.
The Bill Route Method - Contact Method Mapping screen appears. It contains the following sections:
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Main - Used to specify basic details of the bill route method - contact method mapping preference. It contains the following fields:
Field Name Field Description Mandatory (Yes or No) Preference Displays the bill route method - contact method mapping preference. Not applicable Description Used to specify the description for the bill route method - contact method mapping preference. Yes -
Bill Route Method - Contact Method Mapping - Used to set a bill routing and preferred contact method in the bill route method - contact method mapping preference. It contains the following fields in a grid:
Field Name Field Description Mandatory (Yes or No) Bill Routing Method Indicates the bill routing method for which you want to map the preferred contact method. Note: Here, the list includes all the values which are defined in the BILL_RTG_METH_FLG lookup field.Yes (Conditional) Note: This field is required while setting a bill routing and preferred contact method in a bill route method - contact method mapping preferencePreferred Contact Method Indicates the preferred contact method for the bill routing method. Note: Here, the list includes all the values which are defined in the CONTACT_METH_FLG lookup field.Yes (Conditional) Note: This field is required while setting a bill routing and preferred contact method in a bill route method - contact method mapping preference.Note:If a preference is defined using the C1_BillRouteCntMethMap business object, the system will derive the preferred contact method for the bill routing method from the preference while creating a customer contact for the delinquent account.
Alternatively, you can edit the details of a bill route method - contact method mapping preference by clicking the Edit button in the Field Mapping zone.
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- Modify the required details in the Main section.
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Define, edit, or remove the bill routing and preferred
contact method from the bill route method - contact method
mapping preference, if required.
Note: You must set at least one bill routing and preferred contact method in a bill route method - contact method mapping preference.
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Click Save.
The changes made to the bill route method - contact method mapping preference are saved.
Related Topics
For more information on... | See... |
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How to search for a bill route method - contact method mapping preference | Searching for a Bill Route Method - Contact Method Mapping Preference |
Field Mapping zone | Field Mapping |