Prerequisites

To view the hold requests of an entity through an inbound web service, you need to do the following:

• Define a REST or SOAP based inbound web service to call the C1-GetHoldRequestHistory business service where HTTP Method is set to Post and URI Component is set to /inquire.

• Authorize the ORMB user to access the required application service.

• Define the required source systems in the C1-SourceSystemLookup extendable lookup.

• Define the required person or account identifier types in the system.

• Define the required values for the HOLD_​REASON_​FLG, HOLD_​ENTITY_​LVL_​FLG, and HOLD_​PROCESS_​FLG lookup fields.