Prerequisites

To release a hold request through an inbound web service, you need to do the following:

• Define a REST or SOAP based inbound web service to call the C1-ReleaseHoldRequest business service where the HTTP Method is set to Post and the URI Component is set to /releaseHold.

• Authorize the ORMB user to access the required application service

• Define the required hold request type where the Release Approval option is not selected and the status is set to Active.

• Define the required values for the HOLD_​REASON_​FLG lookup field.

• Define the required values for the HOLD_​ENTITY_​LVL_​FLG lookup field.

• Define the required values for the HOLD_​PROCESS_​FLG lookup field.

• Define the required characteristic types where the characteristic entity is set to Hold Request

• Reasons defined for the Released status of the C1-HoldRequest business object in the Status Reason screen

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