Product
The Product zone lists the following in a tree structure:
-
Information string about the product for which the account or account's of the person are enrolled
Note: It has a link. On clicking the link, the Product screen appears where you can view the details of the respective product. -
Information string about the product version
Note: It has a link. On clicking the link, the Product Version screen appears where you can view the details of the respective product. -
Information about the product services which are offered by the product version
-
Information about the add-on product services which are offered in the packaged product.
By default, the data does not appear in the Product zone. It appears when you click the View (
) icon corresponding
to a product in the Enrolled Products zone
of the Account or Person tab of the Customer 360° Information screen.
On clicking the Broadcast (
) icon corresponding to the product,
the Associated Price Items zone appears where
you can view the associated price items of the product.
| For more information on... | See... |
|---|---|
| Customer 360° Information screen | Customer 360° Information |
| How to search for an account | Searching for an Account |
| How to search for a person | Searching for a Person |
| Product and Pricing tab | Customer 360° Information - Product and Pricing |
| Account tab | Customer 360° Information - Account |
| Person tab | Customer 360° Information - Person |
| How to view the price items associated to a product | Viewing Price Items Associated to a Product |