Canceling an Upload Request

Prerequisites

To cancel an upload request, you should have:

  • Reasons defined for the Canceled status of the C1-BillableChargeUploadFI, C1-BillableChargeUploadRequest, C1-BillCycleUpdateUplReq, C1-BillGrpSortUploadRequest, C1-BillLevelUploadRequest, C1-ContractRiderUpdateUplReq, C1-HoldUploadRequest, C1-RefundUploadRequest, C1-ReinstatementUploadRequest, C1-TndrCnclUploadRequest, C1-BillCycleRuleCharUpdUplReq, and C1-WriteOffUploadRequest business objects in the Status Reason screen.

Procedure

To cancel an upload request:

  1. Search for the upload request in the Upload Request screen.
  2. In the Search Results section, click the link in the Upload Request Information column corresponding to the upload request that you want to cancel.
    The Upload Request screen appears.
  3. Ensure that the Main tab is selected.
  4. Click the Cancel button in the Upload Request zone.

    The Cancel Reason window appears. It contains following fields:

    Field Name Field Description Mandatory (Yes or No)
    Cancel Reason Used to indicate the reason why you want to cancel the upload request.
    Note: The list includes only those reasons which are defined for the Canceled status of the respective business object (i.e., C1-BillableChargeUploadFI, C1-BillableChargeUploadRequest, C1-BillCycleUpdateUplReq, C1-BillGrpSortUploadRequest, C1-BillLevelUploadRequest, C1-ContractRiderUpdateUplReq, C1-HoldUploadRequest, C1-RefundUploadRequest, C1-ReinstatementUploadRequest, C1-TndrCnclUploadRequest, C1-BillCycleRuleCharUpdUplReq, and C1-WriteOffUploadRequest) through the Status Reason screen.
    		 Yes
    Comments Used to specify additional information while canceling the upload request. No
    Note: The Cancel button appears when the upload request is in the Validated status.
  5. Select the reason for canceling the upload request from the Cancel Reason list.
  6. Enter the comments (if any) while canceling the upload request in the respective field.
  7. Click Save.
    The status of the upload request is changed to Canceled.

Related Topics

For more information on... See...
How to search for an upload request Searching for an Upload Request
Upload Request screen Upload Request (Used for Viewing)
Upload Request zone Upload Request