Adding an Overdue Bill in a Payment Agreement Request

Prerequisites

To add an overdue bill in a payment agreement request, you should have:

  • Overdue bills that are in the Complete status for an account where the outstanding amount is greater than zero.

Procedure

To add an overdue bill in a payment agreement request:

  1. Search for the payment agreement request in the Payment Agreement Request screen.
    Note: The payment request must be in the Draft status.
  2. In the Search Results section, click the link in the Payment Agreement Request Information column corresponding to the payment agreement request whose details you want to view.
    The Payment Agreement Request screen appears.
  3. Ensure that the Bills tab is selected.
    The Search Bills zone appears.
    Note: If an overdue bill for an account is already listed in the Search Results section, you can directly proceed to step 6, else you can resume from step 4.
  4. Click the Expand Filter button and enter the search criteria in the Search Bills zone.
    Note: ORMB search engine supports wildcard search, where you can substitute the percentage (%) symbol as a stand in for any word or letter in a search criteria. You can use the '%' wildcard character in all input fields except the date and ID fields. The '%' wildcard character is suffixed automatically at the end of the partial search criteria. Therefore, you may or may not specify the wildcard character at the end of the partial search criteria. However, you have to prefix the wildcard character manually wherever required.
  5. Click Search.
    A list of overdue bills that meet the search criteria appears in the Search Results section.
  6. In the Search Bills zone, select the check box corresponding to the overdue bill that you want to add in a payment agreement request.
    Note: You can add more than one overdue bill to the payment agreement request at the same time.
  7. Click the Add button in the Search Bills zone.
    A message appears indicating that selected bills have been successfully added to the payment agreement request.
  8. Click OK.
    The respective overdue bill appears in the Bill Details section of the Payment Agreement Request zone.
    Note:

    You cannot add a bill in the payment agreement request if its outstanding balance is less than or equal to zero.

    You cannot add a bill to the payment agreement request when the bill is a part of another payment agreement request and is not in the Complete status.

Related Topics

For more information on... See...
Payment Agreement Request screen Payment Agreement Request (Used for Searching)
How to search for a payment agreement request Searching for a Payment Agreement Request
Payment Agreement Request screen Payment Agreement Request (Used for Viewing)
Bills tab Payment Agreement Request - Bills
Search Bills zone Search Bills
Bill Details zone Bill Details