Adjustments - Returns

Report that shows details for returned items.

Description

The Adjustments - Returns report consists of a multi-KPI tile, a KPI tile, a table, and a bar chart that show details for returned items. This report is not a standalone report, you must drill down into this report from one of these top-level reports: Daily Operations, Daily Operations Summary, Operations Analysis, Key Performance Indicator Comparison, or Sales Analysis.

Permission: Sales and Operations.

Specialized parameter: Click Edit Parameters and then use the Other parameter to specify how many top returned items you want to view.

Return Totals

Visualization: Multi-KPI tile.

Permission: Sales and Operations.

Data Retention Category: Daily and Fixed Period Totals. See Data Retention Limits for more details.

Click Run All Checks Adjustments to drill down.

Table 10-6 Return Totals

Metric Data Format Description

Amount

Currency

Monetary amount of returns.

Count

Integer

Number of returns.

Average Return

Visualization: KPI tile.

Permission: Sales and Operations.

Data Retention Category: Daily and Fixed Period Totals. See Data Retention Limits for more details.

Table 10-7 Average Return

Metric Data Format Description

Amount

Currency

Average monetary amount of returns.

Most Used Return Reasons

Visualization: Bar chart.

Permission: Sales and Operations.

Data Retention Category: Transaction and KDS Details. See Data Retention Limits for more details.

Table 10-8 Most Used Return Reasons

Metric Data Format Description

Reason Count

Integer

Number of times reason used on the Y axis.

Reason

String

Reason on the X axis.

Top Returned Items by Location

Visualization: Table.

Permission: Sales and Operations.

Data Retention Category: Transaction and KDS Details. See Data Retention Limits for more details.

Table 10-9 Top Returned Items by Location

Metric Data Format Description

Location

String

Location or menu item.

Return Count

Integer

Number of returns.

Return Amount

Currency

Monetary amount of return.

Top and Bottom 5 Locations by <Metric 1>

Locations Ranked by <Metric 1>

Visualization: Table.

Metric Data Format Description

Location Name

String

Locations ranked from best to worst.

<Metric 1>

Varies

<Metric 1>.

<Metric 2>

Varies

<Metric 2>.

Top and Bottom 5 Locations

Locations Ranked

Visualization: Bar chart.

Metric Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis.

Location Name

String

Location name on the X axis.

Average <Metric>

Varies

Single line noting the average.

Top and Bottom 5 Revenue Centers by <Metric 1>

Revenue Centers Ranked by <Metric 1>

Visualization: Table.

Metric Data Format Description

Revenue Center Name

String

Revenue centers ranked from best to worst.

<Metric 1>

Varies

<Metric 1>.

<Metric 2>

Varies

<Metric 2>.

Top and Bottom 5 Revenue Centers

Revenue Centers Ranked

Visualization: Bar chart.

Metric Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis.

Revenue Center Name

String

Revenue center name on the X axis.

Average <Metric>

Varies

Single line noting the average.

Top and Bottom 5 Employees by <Metric 1>

Employees Ranked by <Metric 1>

Visualization: Table.

Metric Data Format Description

Employee Name

String

Employees ranked from best to worst.

<Metric 1>

Varies

<Metric 1>.

<Metric 2>

Varies

<Metric 2>.

Top and Bottom 5 Employees

Employees Ranked

Visualization: Bar chart.

Metric Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis.

Employee Name

String

Employee name on the X axis.

Average <Metric>

Varies

Single line noting the average.

<Metric 1> and <Metric 2> by Order Type

Visualization: Table.

Metric Data Format Description

Order Type

String

Order type ranked from best to worst.

<Metric 1>

Varies

<Metric 1>.

<Metric 2>

Varies

<Metric 2>.

<Metric 1> by Order Type

Visualization: Bar chart.

Metric Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis.

Order Type

String

Order type on the X axis.

Average <Metric>

Varies

Single line noting the average.

<Metric 1> and <Metric 2> by Business Date

Visualization: Table.

Metric Data Format Description

Business Date

Date

Business dates ranked from best to worst.

<Metric 1>

Varies

<Metric 1>.

<Metric 2>

Varies

<Metric 2>.

<Metric 1> by Business Date

Visualization: Bar chart.

Metric Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis.

Business Date

String

Business date on the X axis.

Average <Metric>

Varies

Single line noting the average.

<Metric 1> and <Metric 2> by Day Part

Visualization: Table.

Metric Data Format Description

Day Part Name

String

Day parts ranked from best to worst.

<Metric 1>

Varies

<Metric 1>.

<Metric 2>

Varies

<Metric 2>.

<Metric 1> by Day Part

Visualization: Bar chart.

Metric Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis.

Day Part

String

Day part on the X axis.

Average <Metric>

Varies

Single line noting the average.

<Metric 1> and <Metric 2> by Hour

Visualization: Table.

Metric Data Format Description

Hour

Time

Hours ranked from best to worst.

<Metric 1>

Varies

<Metric 1>.

<Metric 2>

Varies

<Metric 2>.

<Metric 1> by Hour

Visualization: Bar chart.

Metric Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis.

Hour

Time

Hour on the X axis.

Average <Metric>

Varies

Single line noting the average.

<Metric 1> and <Metric 2> by Quarter Hour

Visualization: Table.

Metric Data Format Description

Quarter Hour

Time

Hours ranked from best to worst.

<Metric 1>

Varies

<Metric 1>.

<Metric 2>

Varies

<Metric 2>.

<Metric 1> by Quarter Hour

Visualization: Bar chart.

Metric Data Format Description

<Metric 1>

Varies

<Metric 1> on the Y axis.

Quarter Hour

Time

Quarter hour on the X axis.

Average <Metric>

Varies

Single line noting the average.