Day Parts
Day parts separate the business day into smaller periods of time. They are used for reporting, comparison, and filtering business-critical metrics throughout the business day or between business days.
Day parts are configured for the enterprise and cannot be different by location or revenue center.
A typical example configuration includes Breakfast, Lunch, Dinner, and Night.
If the enterprise does not want or need to use day parts for reporting purposes, they still need an “All Day” day part which covers all 24 hours of the day.
Important:
Day parts are a required configuration for every enterprise. Without day parts configured, some reports may not function properly and display No data is available for the defined parameters.The following figure shows a Service Performance report that consists of sales and operational metrics in pie chart format. The pie charts are comprised of slices that correspond to day parts.
