1 Feature Summary

This chapter describes the feature enhancements in this release.

Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle CrowdTwist Loyalty and Engagement update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, tips or considerations that you should keep in mind, and the resources available to help you.

Column Definitions

  • Feature: Provides a description of the feature being delivered.

  • Module Impacted: Identifies the module associated with the feature, if any.

  • Scale: Identifies the size of the feature. Options are:

    • Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

    • Large: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

  • Delivered: Is the new feature available for use immediately after upgrade or must the feature be enabled or configured? If no, the feature is non-disruptive to end users and action is required (detailed steps below) to make the feature ready to use.

  • Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.

Table 1-1 Table 1-1 Noteworthy Enhancements

Feature Scale Delivered Customer Action Required?
Commerce Small Enabled No
Campaigns Small Enabled No

Commerce

Product Catalog Improvements

The system that ingests and processes client provided product hierarchy files that we refer to as Product Catalog was rearchitected to support larger hierarchies and process more quickly. Clients will see noticeable improvements when creating new campaigns and no longer needing to wait for background jobs to run on schedules to update targeted products.

Campaigns

Added Support for Opt-In Commerce Campaigns

Commerce campaigns can now require a member to ‘opt-in’ prior to being eligible to receive the campaigns bonus. This is currently supported through the new Campaign Opt In API. Coming later this year, activity campaigns will also be receiving this support, which includes both a Campaign Widget and corresponding API to market eligible campaigns to members.