1 Feature Summary

This chapter describes the feature enhancements in this release.

Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle CrowdTwist Loyalty and Engagement update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, tips or considerations that you should keep in mind, and the resources available to help you.

Column Definitions

  • Feature: Provides a description of the feature being delivered.

  • Module Impacted: Identifies the module associated with the feature, if any.

  • Scale: Identifies the size of the feature. Options are:

    • Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

    • Large: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

  • Delivered: Is the new feature available for use immediately after upgrade or must the feature be enabled or configured? If no, the feature is non-disruptive to end users and action is required (detailed steps below) to make the feature ready to use.

  • Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.

Table 1-1 Table 1-1 Noteworthy Enhancements

Feature Scale Delivered Customer Action Required?
Commerce Small Enabled No
Members Small Enabled No

Commerce

Usable Coupons Additional Data

The Usable Coupons API now returns the associated reward's Additional Data values (extra_data in the API response). This helps point-of-service and website integrations identify the coupon code value or denomination.

Members

Default Countries and City Values

You can now create members in your Oracle CrowdTwist program through the User Create API without providing a country, a city, or both. When either field is not provided, Oracle CrowdTwist defaults the value to "unknown" and passes that value to downstream systems. For example, you can provide a country only and the city will default to "unknown"; or you can omit both country and city and both values will default to "unknown".