1 Feature Summary

This chapter describes the feature enhancements in this release.

Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle CrowdTwist Loyalty and Engagement update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, tips or considerations that you should keep in mind, and the resources available to help you.

Column Definitions

• Feature: Provides a description of the feature being delivered.

• Module Impacted: Identifies the module associated with the feature, if any.

• Scale: Identifies the size of the feature. Options are:

  • Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

  • Large: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

• Delivered: Is the new feature available for use immediately after upgrade or must the feature be enabled or configured? If no, the feature is non-disruptive to end users and action is required (detailed steps below) to make the feature ready to use.

• Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.

Table 1-1 Noteworthy Enhancements

Feature	Scale	Delivered	Customer Action Required?
Control Center	Small	Enabled	No
Status Page	Small	Enabled	No

Control Center

Integration with Oracle’s Identity Cloud Service

Control Center accounts that use the CrowdTwist login (a non-client owned single sign-on), will be migrating to Oracle’s Identity Cloud Service authentication tool. This integration automatically enables two-factor authentication on all accounts for added security. You will receive a notification of your migration date, along with password-setting instructions.

Member Custom Attributes

Member Attributes settings in the Control Center are now moved to the Member Management page. Users with the Write access to Member Management are able to access this setting, as well as people who previously had access to the legacy Custom Attributes page.

Status Page

Status Page Notifications Available for Microsoft Teams

The CrowdTwist Status Page now offers the ability to send alerts directly to your Microsoft Teams channel. This functionality is an addition to the existing email notification functionality.