1 Feature Summary

This chapter describes the feature enhancements in this release.

Noteworthy Enhancements

This guide outlines the information you need to know about new or improved functionality in the Oracle CrowdTwist Loyalty and Engagement update and describes any tasks you might need to perform for the update. Each section includes a brief description of the feature, the steps you need to take to enable or begin using the feature, tips or considerations that you should keep in mind, and the resources available to help you.

Column Definitions

  • Feature: Provides a description of the feature being delivered.

  • Module Impacted: Identifies the module associated with the feature, if any.

  • Scale: Identifies the size of the feature. Options are:

    • Small: These UI or process-based features are typically comprised of minor field, validation, or program changes. Therefore, the potential impact to users is minimal.

    • Large: These UI or process-based features have more complex designs. Therefore, the potential impact to users is higher.

  • Delivered: Is the new feature available for use immediately after upgrade or must the feature be enabled or configured? If no, the feature is non-disruptive to end users and action is required (detailed steps below) to make the feature ready to use.

  • Customer Action Required: You must take action before these features can be used. These features are delivered disabled and you choose if and when to enable them.

Table 1-1 Table 1-1 Noteworthy Enhancements

Feature Scale Delivered Customer Action Required?
Commerce Small Enabled No

Commerce

Campaign Multiplier Enhancements

Commerce campaigns now support applying a points multiplier to all items on a receipt when a qualifying item is purchased. This enables programs to reward members with bonus points on their entire purchase when specific products are included.

For example, purchasing an eligible dessert can trigger double points on the entire check.

Client action: None required. This feature is available for use.

Shows the campaign Bonus step with a multiplier of 2 selected for all items in the transaction.

Receipt Image URL in Purchase Detail API

The Purchase Detail API now includes the receipt image URL when an image URL was provided with the original purchase transaction. This enhancement makes it easier to retrieve and reference receipt images associated with member purchases.

Client action: None required. This feature is available for use.