Service Charges

  1. In the EMC, select the enterprise, click Configuration, and then click Service Charges.
  2. From Insert Record:
    1. In the Record Name(s) field enter Non-Revenue Service Charge.
    2. Click OK.
  3. Double click the row header for the new record.
  4. From the General Tab:
    1. Select a Print Class.
    2. From the Options section, configure the following fields:
      • Select 1 - On = Open; Off = Preset

      • Select 2 - On = Amount; Off = Percentage

      • Select 7 - Non-Revenue Service Charge (No Post to Sales)

  5. From the Menu Levels Tab, configure the following fields:
    1. Active On Main Levels: Select All
    2. Active on Sub Levels: Select All
  6. Click Save.