Chargeback Detail

Report that shows chargeback details.

Description

The Chargeback Details report shows defense details for chargebacks. This report is not a standalone report, you must drill down into this report from the Chargeback Summary report.

Permissions: Sales and Operations and Payment Processing.

Data Retention: Follows Oracle Payment Cloud Service data retention. See Data Retention Limits for more details.

Information

Visualization: Grid.

Permission: Sales and Operations and Payment Processing.

Table 9-6 Information

Meric	Data Format	Description
Location	String	Name of location.
Chargeback Amount	Currency	Monetary amount of chargeback.
Chargeback Count	Integer	Number of chargebacks
Chargeback Status	String	Shows chargeback’s current stage in the overall process.
Revenue Center Name	String	Name of revenue center.

Chargeback Transactions

Visualization: Table.

Permission: Sales and Operations and Payment Processing.

Table 9-7 Chargeback Transactions

Meric	Data Format	Description
Check Number	Integer	Check number. Drills down to Check Detail.
Business Date	Date	Business date of the transaction.
Revenue Center Name	String	Name of revenue center.
Chargeback Reason	String	Chargeback reason.
Chargeback Status	String	Shows chargeback’s current stage in the overall process.
Defense Submission Deadline Date	Date	Date that the defense must be submitted.
Payment Amount	Currency	Monetary amount paid by the customer for the original transaction.
Chargeback Amount	Currency	Monetary amount of the chargeback.
Transaction Date and Time	Date and time	Date and time of transaction.
Location	String	Location of the transaction.

Report Notes

The same check number may appear more than once due to multiple selected business dates, locations, or more than one chargeback on the same check.