Void

Refund items by using void transaction, refund to a card, and then attempt to overtender the refund amount.

1. Log in to workstation 01.
2. Start a transaction. For example, Check 1.
3. Select Void Transaction.
4. Sell items. For example, balance = –$10.00.
5. Select CC Refund.
   The message Error. Tender Refund Not Allowed Without Non-Revenue Service Charge appears.
6. Select CC Auth & Pay, and then tap, swipe, or insert the credit card (for example, a Visa card), and then attempt to overtender the amount of the transaction (for example, $12.00).
   The message Error. Tender cannot exceed the refund amount appears.
7. Select CC Auth & Pay and enter the exact amount to pay off the transaction.
   The PED lights up prompting for the card. The authorization and payment is successful, the credit card vouchers for the refund are printed, and the authorization and payment refund details are displayed in the Check Detail Area. The credit card is increased by the refunded amount and is visible in the customer’s card statement.