Adjust Closed Check with Tip and Cash

Amend the tip on a transaction that did not have pre-authorization and pay off the transaction with cash.

  1. Log in to workstation 01.
  2. Start a transaction. For example, Check 1.
  3. Ring in the items.
  4. Select CC Auth & pay to pay the transaction and add a tip, for example $10.00. Then tap, swipe, or insert the credit card. For example, a Visa card.
    The PED lights up prompting for the card. The authorization and payment is successful, the credit card vouchers for the sale are printed, and the authorization and payment details are displayed in the Check Detail Area. The credit card is reduced by the part paid amount and is visible in the customer’s card statement.
  5. Select Adjust Closed Check.
  6. Select the previous check. For example, Check 1.
  7. Highlight the CC payment in the Check Detail Area. For example, the Visa card.
  8. Select Void.
  9. Select another payment method to pay off the transaction. For example, cash.
    The cash payment is successful and the transaction is closed. The card payment void is successful, the credit card vouchers for the void are printed, and the authorization and payment reversal details are displayed in the Check Detail Area. The credit card is increased by the voided paid amount and is visible in the customer’s card statement.