Reopen Check Card Payment

Amend tip amount on a transaction with no pre-authorization and then pay off with a credit card.

1. Log in to workstation 01.
2. Start a transaction. For example, Check 1.
3. Ring in the items.
4. Select CC Auth & pay to pay the transaction and add a tip, for example $10.00. Then tap, swipe, or insert the credit card. For example, a Visa card.
   The PED lights up prompting for the card. The authorization and payment is successful, the credit card vouchers for the sale are printed, and the authorization and payment details are displayed in the Check Detail Area. The credit card is reduced by the part paid amount and is visible in the customer’s card statement.
5. Select Reopen Closed Check.
6. Select the previous check. For example, Check 1.
7. Highlight the CC payment in the Check Detail Area. For example, a Visa card.
8. Select Void.
   The authorization and payment void is successful, the credit card vouchers for the void are printed, and the authorization and payment reversal details are displayed in the Check Detail Area. The card used for the reopened transaction is increased to the original transaction amount of the voided payment and the details are visible in the customer’s card statement.
9. Select CC Auth & Pay, and then tap, swipe, or insert the credit card. For example, a Visa card.
   The PED lights up prompting for the card. The authorization and payment is successful, the credit card vouchers for the sale are printed, and the authorization and payment details are displayed in the Check Detail Area. The credit card is reduced by the paid amount and is visible in the customer’s card statement.