Refund a Transaction

Make a full or partial refund for a transaction.

  1. In Payment Cloud Service, click the Transactions tab.
  2. Click the transaction you want to refund and then complete either a full or partial refund:
    • For a full refund, click Full Refund and then click Confirm Refund.

    • For a partial refund, click Partial Refund, enter the refund amount, click Refund, and then click Confirm Refund.