Chargeback Reversed

Use Case Description

  • After the initial chargeback transaction, the merchant provides a defense to the bank that the payment transaction was valid.

  • In this example, the chargeback reversal happens a week later (Monday 09/16/2024).

Export or BI API Results

Refer to the "Simple Card Transaction" example above for the exports related to the original payment on 08/05/2024.

Refer to the "Chargeback" example above for the exports related to the initial chargeback on 09/09/2024.

  • Results when collected on Tuesday 09/17/2024.

    Table 10-44 Payment Settlement Details

    Payment ID

    Payment Detail ID

    PSP Reference

    Business Date

    Settlement Date

    Journal Type

    Card Present Fee

    Card Present Rate

    Chargeback Fee

    Settlement Amount

    123450

    123456782

    AB88000000CD000001

    08/05/2024

    09/16/2024

    CHARGEBACKREVERSED

    0.00

    0.00

    0.00

    50.00

  • Results when collected on Wednesday 09/18/2024.

    Table 10-45 Payment Payout Details

    Payment ID

    Payment Detail ID

    PSP Reference

    Business Date

    Journal Type

    Payout Amount

    Transaction Payout PSP Reference

    Fee Payout PSP Reference

    Oracle Fees

    123450

    123456782

    AB88000000CD000001

    08/05/2024

    CHARGEBACKREVERSED

    50.00

    EF99000000XY000004

    EF99000000XY000004

    0.00

    Table 10-46 Payment Payout Summary

    Payout PSP Reference

    Batch Payout Date

    Batch Payout Date and Time

    Batch Payout Currency

    Batch Payout Amount

    EF99000000XY000004

    09/17/2024

    09/17/2024 9:30AM EST

    USD

    1000.00

Payment Tracking Report 

  • See Basic Payment for what the report looked like in August.

  • See Chargeback for what the report looked like in early September.

  • Payment Tracking Report run on Monday 09/16/2024 at 2:05 p.m. for business date 08/05/2024.

    • Tender Amount: 50.00

    • Settled Amount: 50.00

    • Variance Settled to Tender: 0.00

    • Fee Amount: 16.15 (= applicable variable rate + fixed fee = 2% of 50.00 + 0.15 plus chargeback fee of 15.00)

    • Expected Payout: 33.85

    • Payout Amount: -16.15

    • Variance Payout to Expected: 17.70

  • Payment Tracking Report run on Tuesday 09/17/2024 at 2:05 p.m. for business date 08/05/2024.

    • Tender Amount: 50.00

    • Settled Amount: 50.00

    • Variance Settled to Tender: 0.00

    • Fee Amount: 16.15 (= applicable variable rate + fixed fee = 2% of 50.00 + 0.15 plus chargeback fee of 15.00)

    • Expected Payout: 33.85

    • Payout Amount: 33.85

    • Variance Payout to Expected: 0.00

Parent topic: Chargebacks