Preface

Purpose

This document provides an overview of Oracle NetSuite Restaurant Operations.

Audience

This document is intended for Oracle NetSuite Restaurant Operations application users.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at the following URL:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name
  • Functional and technical description of the problem (include business impact)
  • Detailed step-by-step instructions to re-create
  • Exact error message received
  • Screen shots of each step you take

Documentation

Oracle Restaurants product documentation is available on the Oracle Help Center at

https://docs.oracle.com/en/industries/food-beverage/

Revision History

Table -1 Revision History

Date Description of Change

July 2026

Initial publication

Updated POS Configuration.

August 2026

Updated the following:
  • Set Permissions and Access in the Introduction chapter
  • Map Additives to Inventory Items in the Additives chapter
  • Assign Nutrients in the Nutrients chapter
  • Quick Actions Portlet chapter and topics
  • Recipes and Add Recipe Groups in the Recipes chapter

Added Schedule Counts to the Inventory chapter.

Added the Support Center chapter.