Order Channels
An order channel is where an order is placed. For example, guests can place an order at a kiosk, a drive thru window, inside a restaurant, or via a delivery aggregator. These examples can be set up as order channels and assigned to checks in the POS.
By assigning an order channel to a check, the restaurant can track where orders are coming from and make decisions about how to drive existing sales and generate new sales. You can specify the order channel for a transaction, which is the order channel of the current round.
If a workstation operator changes the transaction order channel, the order channel of all menu items in the current round changes to the selected order channel, while the order channel of the check remains unaffected.