Add a Workstation

Simphony Essentials supports up to five POS workstation client devices per location/property. Simphony Essentials is supported on POS workstation client devices running Linux and Android operating systems. The Microsoft Windows operating system is not supported on a POS client device for Simphony Essentials.

1. Select the property, click Setup, and then click Workstations.
2. Click the Insert icon () on the toolbar.
3. In the Insert Record dialog, enter the Record Name, and then click OK.
4. Double-click the new workstation record.
5. On the General tab, enter information in the following fields:

   Table 17-1 General Workstation Settings

   Field	Description
   Type	Select the type of workstation from the drop-down list: 2 - Workstation Client: Workstations and Android devices Select this option for the Oracle MICROS Workstation 6 Series, the Oracle MICROS Workstation 310, and Android devices. 3 - POSAPI Client: Simphony Transaction Services 7 - Castle S1F2: Adyen Castles S1F2 Android payment devices
   Language	Select the default language of the workstation. This is the language that appears on the workstation’s Sign On screen. If an employee has a different default language set, the employee sees their default language after signing in to the workstation.
   Log Verbosity	Select the logging verbosity for the workstation. Select 0 (zero) for minimal logging. Higher log verbosity provides more information in the log file, which may be helpful in troubleshooting issues.
   Workstation Class	Select the service type: 1 - Table Service Restaurant: Workstations and larger Android landscape tablet devices 2 - Quick Service Restaurant: Workstations and larger Android landscape tablet devices 3 - Bar: Workstations and larger Android landscape tablet devices 4 - Mobile Table Service Restaurant: Adyen Castles S1F2 Android payment devices and smaller Android portrait devices (such as mobile phones) 5 - Mobile Quick Service Restaurant: Adyen Castles S1F2 Android payment devices and smaller Android portrait devices (such as mobile phones) If a workstation is incorrectly configured (for example, Workstation Class 1 - Table Service Restaurant is selected for a mobile phone device), the page Configuration Error Incorrect Workstation Class configured appears before the sign in page on the POS client device. This error also appears on workstations and tablets if an incorrect Workstation Class is selected. Workstations and tablets use the non-mobile Workstation Classes. To resolve this error, correct the Workstation Class, and then click Update Database And Redraw Page on the POS Client device. Alternatively, close the application on the device and change the Workstation Class at a later time.
   Enable Simphony Transaction Services	These options become active after you select 3 - POSAPI Client from the Type field. Select the appropriate option to enable Simphony Transaction Services.
   Database Update Frequency	Enter the number of seconds for the workstation to receive changes. The value in this field overrides the Property Parameter’s Database Update Frequency setting.
   Check Inactivity Timeout	Enter the number of seconds before the workstation shows the message (Do you need more time?), prompting the workstation operator to cancel the transaction. When you enter 0 (zero), the message does not appear.
   Check Inactivity Dialog Timeout	Enter the number of seconds that the workstation shows the Inactivity dialog before automatically cancelling the transaction. This field is inactive when you set the Check Inactivity Timeout value to 0 (zero).
   Report Timeout	Enter the number of seconds the workstation waits for a response from the Reporting and Analytics server before showing a communication failure notice.
   Offline Threshold	Enter a number between 0 and 99 to represent the signal strength percentage at which devices go offline. Devices will go offline when the signal strength is at or below this percentage value. For example, if the Offline Threshold is set to 90 (90%), and the device’s current signal is 89%, the device will go offline. When the signal is detected above 90%, the device reconnects online.
   Reconnect Threshold	Enter a number between 0 and 99 to represent the signal strength percentage at which devices recover online after being in an offline state. Devices will go online when the signal strength is at or above this percentage value. For example, if the Reconnect Threshold is set to 80, and the device’s signal strength is 85%, the device will go online.
   Service Host ID	This field become active after you select 3 - POSAPI Client from the Type field. Select the service host on which the POS API client runs.
   Address / Host Name	Enter the IP address or host name of the service host where the workstation application runs.
   Subnet Mask	Enter the subnet mask of the service host where the workstation application runs.
   Default Gateway	Enter the default gateway of the service host where the workstation application runs.
   Is Windows Service	Select this option to allow the service host to start as a Windows service. The service host service starts on Microsoft Windows startup with other Microsoft Windows services. The workstation starts only when the workstation operator signs on to the operating system. If you select this option, you need to change the ports of the services being run (for example, Check and Posting Service (CAPS) and Kitchen Display System (KDS) Controller) in addition to the workstation. Use the EMC modules to change the ports. If a non-POS workstation is required to run on the service host, it must run on a different port than the workstation port. You can also set the service host to run as a Microsoft Windows service from the Service Host module (rather than from the Workstations module). If you set this option in the Service Host module, you do not need to change the ports of the services being run as the device is not intended to run the workstation.
   Resolution Cols	Enter the number of Resolution Columns for the workstation’s display. The default value is 0 (zero).
   Resolution Rows	Enter the number of Resolution Rows for the workstation’s display. The default value is 0 (zero).
   Location From Top	Enter the number of pixels from the top where the workstation window is placed on the display screen.
   Location From Left	Enter the number of pixels from the left where the workstation window is placed on the display screen.

6. Click the Printers tab.
7. Click the Select link next to each printer type that you need to configure, select the printer, and then click OK.
8. Click Save.

• Enable a Third Party Mobile Device Management (MDM) to Distribute Simphony POS Client Software