Enable a Third Party Mobile Device Management (MDM) to Distribute Simphony POS Client Software

You can use a third party Payment Service Provider (PSP) and its proprietary external Mobile Device Management (MDM) platform to distribute Simphony Essentials software to Android devices. The Third Party Managed Device option is only available for use with the following types of POS workstations:
  • 1 - Mobile

  • 2 - Workstation Client

  • 6 - Tablet Client

  1. Select the property, click Setup, and then click Workstations.
  2. Select an Android workstation record that has Type 1 - Mobile, 2 - Workstation Client, or 6 - Tablet Client.
  3. Click the Options tab, and then click the Hardware/Cash Drawer subtab.
  4. Select 68 - Third Party Managed Device.

    Enabling this option allows a third party PSP to ensure the device’s CAPS and Service Host versions are compatible and in sync. When the option is enabled, if the device’s CAPS version does not match the Service Host version, the customer is prompted to upgrade (or downgrade) the Simphony Essentials application version on the device.

  5. Click Save.