Suppressing Dining Courses from Orders

You can configure Simphony to ignore dining courses when sending certain order types to the kitchen. When configured, KDS Controller option 2 - Display Next Course after Previous Course Complete is overridden and all items fire to the KDS for immediate preparation.

If menu item prep times are configured, all items are sent to the KDS at the appropriate interval to ensure that they are ready at the same time. This configuration is used for order types such as takeout, delivery, and to-go, where several courses of items require to be ready for the customer at the same time.

1. Select the Enterprise, property, revenue center, or zone, click Setup, and then click Order Type Parameters.
2. For the appropriate order type, select option 10 - Suppress Dining Course, and then click Save.