Preface

Purpose

This document provides a guidance on how to set up and configure property hardware for use with Oracle MICROS Simphony.

The information contained within this document applies to the following products:
  • Oracle Hospitality Simphony Point of Sale

  • Oracle Hospitality Simphony Premium Cloud Service

  • Oracle Hospitality Simphony Standard Cloud Service

Audience

This document is intended for experienced user configuring property hardware and services used with Oracle MICROS Simphony.

Scope

This document assumes that the user is generally familiar with the Oracle MICROS Simphony architecture and features. It only contains information regarding the features and their functionality relative to the topics covered in this document.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screenshots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/food-beverage/.

Acronyms and Abbreviations

The following acronyms and abbreviations are used throughout this document:

Table -1 Acronyms and Abbreviations

Acronym Full Description

BUCAPS

Backup Check and Posting Service

CAPS

Check and Posting Service

EMC

Enterprise Management Console

KDS

Kitchen Display System

OPI

Oracle Payment Interface

POS

Point of Sale

PSP

Payment Service Provider

TMS

Table Management System

Revision History

Table -2 Revision History

Date Description of Change

September 2021

Initial publication

October 2021

Updated the Shared Services chapter, specifically the Transaction Services topic.

February 2023

Moved Supported Services content to the Oracle Food and Beverage Compatibility Matrix.