Upgrade Procedures

1. Ensure that the Simphony application and database servers meet the requirements listed in the Oracle Food and Beverage Compatibility Matrix and Oracle MICROS Simphony Release Notes.
2. Log in and download the Simphony software from the Oracle Technology Network (OTN) Web site at https://edelivery.oracle.com.

   Important:

   To improve overall system performance on database servers, if you are performing an upgrade or importing a database after a fresh installation, prior to performing the upgrade, or immediately after importing a database after a fresh installation, you should:

   • Access the downloaded software, right-click on the ISO, and then click Mount.

   • Browse the ISO and navigate to the INSTALL folder, and then open the DBScripts folder.

   • The DBScripts folder contains a text document named README_Oracle_String_Update.txt.

   • Open the README_Oracle_String_Update.txt, carefully read the content, and then perform the steps as outlined there.

   • Once completed, continue to step 3 (below).

3. Run the Setup and click Next. If you have the application and the database on separate servers, run the installation application on the application server.
4. Enter the logon credentials for a database administrator, and then click OK. Enter the credentials for the sys user.
5. Select Update Application Components on this machine, and then click Next.
6. If you are using a Load Balancer server and using the Import/Export Service or plan to use the Oracle Hospitality Simphony Engagement Cloud Service, select LoadBalancer for the Certificate Location field. If you define a Service Host Secure Port number other than the default of 443, you need to enable that port on the Load Balancer server.
7. If you are not using a Load Balancer server and are installing the Import/Export Service or plan to use the Engagement Cloud Service:
   1. Select IIS for the Certificate Location field.
   2. To add a new certificate, select New, click Select, enter or select the certificate location, and then enter the Password for the certificate.
   3. To use an existing certificate, select Existing, and then select the installed certificate from the drop-down list.
   4. Enter the Service Host Secure Port.

      If you define a Service Host Secure Port number other than the default of 443, you need to configure the IIS Bindings of each Application Pool to the new port. To add IIS Bindings, refer to Binding Secure Server Certificates to IIS and the Microsoft TechNet Library at https://technet.microsoft.com/en-us/ for more information.

8. Enter the Security Database Server Name, the DB Service Name, and the Security DB Schema Name and Password.
9. Click Next to enter the Reporting and Analytics information.
10. If you are connected to Reporting and Analytics, enter the passwords for the MMSQL and CEDB database users, and then click Next.
11. Click Next, and then click Confirm to begin the upgrade.
12. Click Yes to restart the server.