Conversational Ordering

Conversational ordering allows you to add menu items to a check in no particular sequence. As a customer places an order, you do not have to interrupt in order to add the items to the check. For example, when ordering a drink in a coffee shop the following menu items are required:
  • Drink Type (Espresso, Latte, Mocha, Tea)

  • Drink Size (Small, Medium, Large)

  • Drink Temperature (Hot, Iced)

  • Condiments or Modifiers (Whipped Cream, Cinnamon, Skim Milk)

With conversational ordering, you can add the items in the order that the customer states them (for example, an iced mocha, medium size, with whipped cream). Conversational ordering improves speed of service, ease of ordering for customers, and overall order accuracy.