Adjusting a Closed Check

After a check has been closed, you can adjust it within 14 days. When you adjust a closed check, the check remains closed (you do not reopen it) and you cannot change menu items. You can only adjust the gratuity, payments (for example, voiding a tip or payment), or guest count. You need to have the appropriate privileges to perform this operation.

1. To adjust a closed check when you know the check number:
   1. Press the Adjust Closed Check function key.
   2. Enter the check number, and then press OK.
   3. Confirm the date and check total, and then press OK.
   4. Change the gratuity, payment, or guest count.
2. To adjust a closed check by selecting the check from a list of closed checks:
   1. Press the Adjust Closed Check from List function key.
   2. Select the check from the list, and then press OK.
   3. Confirm the date and check total, and then press OK.
   4. Change the gratuity, payment, or guest count.