How to Validate Workstation and KDS Display Upgrades

After completing the upgrade steps, ensure the upgrade completed properly by verifying the client version, and all workstations and order devices are online and posting.

1. Sign in to the workstation.
2. Navigate to the screen where the Launch PMC function is available and then select the button.
3. Verify that the version shows x.x.x for the version of Simphony you upgraded to. The (xxx) refers to the version number.
4. Verify that the Check and Posting Status shows as Online.
5. Verify that the Database Sync Status shows as Online.
6. Test all POS operations by beginning new transactions, and then:

   • Verify all service totaled or closed checks are sent to the correct order devices (including KDS displays) in the kitchen or bar.

   • Verify all guest checks or customer receipts print as expected (depending on how the order was begun).

   • Ensure you can perform credit authorizations and close the checks.

   • Verify that reports reflect the sales totals from your test transactions.

   • Ensure your interfaces and integrations are working as expected. For users of Property Management System (PMS) interfaces, such as Oracle Hospitality OPERA, perform a room inquiry and room charge.

7. Sign in to EMC.
8. Click the Enterprise, Setup tab, CAL Packages, and then the Install Status tab. From here you can search for and review details about the status of each deployed CAL package.

   See Viewing the CAL Package Download Status for more information about the Install Status tab.