1. Release Notes
  2. Preface

Preface

Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Simphony's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is intended for all users of Oracle MICROS Simphony.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date Description of Change

September 2022

Initial publication.

October 2022

Updated the Resolved Issues chapter.

November 2022

Updated the Resolved Issues chapter.

Added Operations on the POS Workstation in Features and Updates for Simphony 19.4.1.

December 2022
Added the following in Features and Updates for Simphony 19.4.2:

  • Enterprise Management Console (EMC)

  • Operations on the POS Workstation

January 2023

Added a link to the MOS document that describes fixed issues for Simphony Transaction Services Gen 2.

Updated Operations on the POS Workstation for Simphony 19.4 by adding SPI Support for Unused Credit Card Authorization Release Alert.

March 2023

Updated the Features and Updates section indicating a Documentation change.

July 2023

Updated the Features and Updates section indicating a Documentation link change.

January 2024

Removed FPS-1208 from Known Issues.