Configuring Menu Item Timing

  1. Select the Enterprise level, click Configuration, and then click Menu Item Maintenance.
  2. Search for the menu item record, and then double-click it to open in form view.
  3. On the General tab, enter the amount of time needed to prepare the menu item in the KDS Prep Time Minutes and Seconds fields.

    You need to enter the time for all menu items and condiments that affect the prep time either negatively or positively. Negative prep times are usually assigned to a condiment menu item as a way to modify the prep time of another menu item. For example, if the prep time for a Steak (cooked Medium) is 6 minutes, but the customer wants it rare, the prep time for the Rare condiment would be -2 minutes. That would set the prep time for the Steak at 4 minutes.

  4. Repeat steps 2 and 3 for each menu item.
  5. Click Save.
  6. Select the Enterprise or property, click Descriptors, and then click KDS/Dining Course.
  7. Double-click the dining course record to open it.
  8. In the Initial Course Min Prep Time field, enter the target completion time for the initial KDS course.

    For example, if you enter 10 minutes and an item with a prep time of 6 minutes is sent to the kitchen, it will not fire to Prep Stations until 4 minutes have elapsed. If an item with a prep time of more than 10 minutes or without any prep time is sent to the kitchen, it will fire immediately. The timer for the next course does not start until this time is exceeded.

  9. In the Min Prep Time field, enter the minimum amount of time that the KDS Controller should wait before sending the next course to the kitchen after the current course is bumped from all Prep Stations. This option is not applicable to the first dining course.
  10. In the Max Prep Time field, enter the maximum amount of time that the KDS Controller should wait before sending the next course to the kitchen after the current course is bumped from all Prep Stations.
  11. Repeat steps 7 through 10 for each dining course.
  12. Click Save.
  13. Select the property, click Setup, and then click KDS Controllers.
  14. Double-click the KDS Controller.
  15. On the General tab, select 2 - Display Next Course after Previous Course Complete.

    This option prevents the KDS Controller from displaying more than one dining course at a time (per order). Two or more dining courses must be configured and Dynamic Order Mode (DOM) must be disabled.

    If 2 is disabled, the system ignores courses and sends all menu items immediately.

  16. In the Wait for Prep Suborder field, enter the number of seconds that you want the KDS to wait for Prep suborders before displaying an Expo order as All Prep Done. This field is required when used with any of the timed fire events.

    Oracle recommends entering a value of 1 or 2. The default value is 2.

    Table 8-5 Kitchen Display Setttings for Timed Fire

    To Fire Items By Display Next Course after Previous Course Complete Wait for Prep Suborder

    Courses Only

    Enable

    Enable

    Courses and Item Timing

    Enable

    Enable

    Item Timing Only

    Disable

    Enable

    None

    Disable

    Enable

  17. Click Save.
  18. Enable Single Item Per Suborder (SIPS) on all prep station displays. See Enabling Single Item Per Suborder (SIPS) for more information.