Preface

Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.

Purpose

These Release Notes provide a brief overview of additions, enhancements, and corrections implemented in this software release. Their intent is informative, not instructional. Review Simphony's product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is intended for all users of Oracle MICROS Simphony.

Customer Support

To contact Oracle Customer Support, access the Customer Support Portal at:

https://iccp.custhelp.com

When contacting Customer Support, please provide the following:
  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received and any associated log files

  • Screen shots of each step you take

Documentation

Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.

Revision History

Date Description of Change

March 2023

Initial publication.

April 2023

Updated Operations on the POS Workstation in the Features and Updates chapter.

Updated the Resolved Issues chapter.

May 2023

Updated the Resolved Issues chapter.

July 2023

Added the following in the Features and Updates chapter for Simphony 19.5.1:
  • Enterprise Management Console (EMC)

  • Gift and Loyalty and Stored Value Cards (SVC)

  • Ordering Efficiency Enhancements

  • Taxes

August 2023

Added Ordering Efficiency Enhancements to the Features and Updates chapter for Simphony 19.5.2.

Updated Payments in the Features and Updates chapter.

September 2023

Updated the Content and Configuration API URL link under the Enterprise Management Console (EMC) section in the Features and Updates chapter.

October 2023

Updated Payments in the Features and Updates chapter.

Added Transaction Services to the Features and Updates chapter for Simphony 19.5.3

November 2023

Added Enterprise Management Console (EMC) in the Features and Updates chapter for Simphony 19.5.4.

Updated Known Issues.

December 2023

Removed FPS-31642 from the Known Issues table because required configuration details are in the Oracle MICROS Simphony Configuration Guide.

January 2024

Removed FPS-1208 from the Known Issues table.

March 2024

Added Operations on the POS Workstation in the Features and Updates chapter for Simphony 19.5.5.

July 2024

Added STSG2 fixed issues link in the Features and Updates chapter.