Ending the Current Round and Closing Checks with Items on Hold
There are various ways to end the current round and to close checks with held items.
- To send all items (including held menu items) but not items held for a preset time, click the Fire Order Tender/Media type. The workstation shows an asterisk (*) next to all sent items.
- To send all items except for the ones on hold, click the Keep Held Status Tender/Media type. The workstation shows the letter H next to the held items and an asterisk (*) next to the sent items.
- To make a payment and close a check with held menu items,
click a touchscreen button assigned to a payment method (for example,
Cash or Credit Card). The workstation shows a dialog box inquiring
what action to take depending on the environment configuration.
- Click Send Now to send all items on hold to the order devices.
- Click Do Not Send to close the check without sending the items on hold to the order devices.
Parent topic: Guest Checks