Order Handling on Open Checks
Simphony allows you to control when menu items on open guest checks
are sent for preparation to order devices, such as remote printers
or a kitchen display system (KDS) system. You can:
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Send orders while remaining on the guest check without having to pick up the check again or sign back into the workstation
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Take orders for an entire service round, but hold the items and send them in groups over a period of time
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Program the workstation to automatically send items or an entire order at a preset time
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Choose to send items on hold to order devices or keep them on hold when ending the current service round
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Manually fire menu items within the current round to order devices
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Void a previous round fired item
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Cancel a transaction and have only the non-fired items cancelled, while previously fired items in the current service round remain on the check
Related Topics
- Sending Items to Order Devices While Remaining on the Check
- Re-firing Items to the Order Device
- Holding Menu Items on a Check
- Holding Selected Items or an Entire Order for a Preset Time
- Ending the Current Round and Closing Checks with Items on Hold
- Combining Checks in the Same Revenue Center into One Order
- Combining Checks Across Revenue Centers into One Order
- Indicators on the Employee Check Journal Report
Parent topic: Guest Checks