33 Logo Printing

You can print the logo of your Enterprise, property, or revenue center on guest checks, customer receipts, and credit card vouchers. Simphony only supports monochrome bitmap image files. Use Microsoft Paint to convert an image to a monochrome bitmap. Adhere to the following rules governing the size of your logo:

• The image area must not exceed 98,304 pixels. (Keep in mind that a logo that is 512 x 384 pixels exceeds 98,304 pixels.)

• The image width must not exceed 512 pixels.

• The image height must not exceed 384 pixels.

• The bitmap file must not exceed 8 kilobytes in size.

You can configure print tasks to print more than one logo (on either the Header or Trailer sections, or both). The printer loads one image at a time when printing a check, receipt, or credit card voucher. The time it takes to print depends on the number of images the printer has to load.

Beginning with the Simphony 19.2 release, logo printing is now also supported on:

• OPOS printers with multi-language cards installed

  • Configuring logo printing for OPOS printers is no different from other printers in the Simphony EMC.

  • For specific third-party printer installation instructions, access the vendor’s website.

Complete the following tasks to set up logo printing:

• Upload a logo to Simphony

• Assign a logo to guest checks, customer receipts, and credit card vouchers

• Set the printer to print the logo

• Ensure the DIP settings for the printer's buffer are set to the higher value to accommodate the logo's additional data

Printer DIP and Memory Switch Settings contains more information on DIP settings.

• Uploading a Logo to Simphony
  
• Assigning a Logo to Guest Checks and Customer Receipts